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Careers
We have immediate openings in our Supported Employment and Adult Day Services programs. If you want to do meaningful work in the Napa community, we’d love to hear from you.
Currently Hiring
Open Positions
Job Coach
Full time & part time · Flexible schedule
$19.75/hr
Full & part time
Flexible schedule
Napa Valley
Job Coaches work one-on-one with individuals with disabilities in real workplace settings to train, support, and advocate for them as they build skills and confidence on the job. You’ll be the consistent, trusted presence that helps someone succeed at work.
Job Coach
Responsible to: Employment Specialist
Responsible for: Providing one-to-one or up to one-to-four staff to participant ratio job training for workers placed into community integrated supported employment work sites. Develop effective communication – work cooperatively with community employers, employees, individuals and other supported employment program staff. These duties are 100% of the job responsibilities and qualify as direct support professionals.
Hours of work: This position has flexible scheduling based on the needs of the agency
Status: Non-Exempt
ESSENTIAL FUNCTIONS
Training Responsibilities:
- Work with the people supported by NPS (aka individual/participant) to learn skills to be employed and achieve objectives in Individual Habilitation Service Plan (IHSP) and person-centered plans.
- Assist participants, when appropriate, to identify natural job supports.
- Maintain individual intervention sheets including case notes; prepare monthly reports; prepare and update IHSP (semi annual and annual report); maintain individual sub notes.
- Develop systematic task analysis of necessary work skills/responsibilities.
- Provide data as requested on specific goals and objectives in monthly casenotes and monthly reports.
Income opportunities/Volunteer/Paid Work Responsibilities:
- Work with participants to maintain quality control and safety standards on job sites.
- Assist participants, when appropriate, to learn and follow all employer policies and procedures.
- Responsible to maintain records for assigned participants.
- Provide support to assist individuals to learn processes to complete timecards.
Community Responsibilities:
- Train participants in skills to support their independent living as it relates to their job.
- Work with participants, when necessary, to learn how to interact successfully with others.
- Work with participants to find ways to get to where they need to go (as it pertains to their job) and provide training when necessary.
- Keep emergency numbers and information updated for all individuals in community jobs and classes.
- Promote good public relations in the community both for NVSS and the people supported by NVSS.
Communication Responsibilities:
- Inform Employment Specialist in writing when communication challenges arise.
- Assist in the development and implementation of a participant’s communication plan using person centered skills to document a variety of information including, but not limited to, what is working or not working to promote success.
Safety/Transportation Responsibilities:
- Be aware of safety procedures and location of safety manual.
- Immediately inform management staff if an unsafe situation occurs or is observed.
- Document special incidents on the proper forms as outlined in Special Incident Report, (SIR) procedures.
- Immediately inform management when participant health issues arise.
- Keep job site notebook current with individual emergency numbers and procedures, current task analysis and job site safety sheets.
- Research and provide means of transportation to community training sites; (e.g., City Bus, NVSS van, job coach vehicle) and provide support to participants when necessary.
- Ensure NVSS vehicles are clean pre and post trips and communicate to Employment Specialist and Administration if not.
- Conduct a pre trip safety inspection of all NVSS vehicles.
Other Expectations
- On behalf of the Agency, act as a guardian for a pleasant working enviroment by being courteous and interacting positively with everyone during work hours.
- Be familiar with and adhere to NVSS Mission Statement and philosophies.
- Follow agency policies and procedures.
- On behalf of the Agency, help create a working environment that encourages teamwork and work as a team member.
- Follow the Mandated Reporter requirements by immediately communicating concerns of abuse to NVSS management, the Department of Social Services and, when appropriate, the Obudsman and the police.
- Participate in all staff meetings and training sessions related to the position.
- When appropriate, serve on committees.
- Interact, communicate and cooperate well with coworkers, supervisors, subordinates and customers.
- Keep coworkers, supervisor and customers informed.
- Develop professionally by attending conferences/workshops, etc., seek opportunities to learn and grow.
- Take an active role in providing and participating in employee development opportunities.
- Regular attendance and punctuality.
- Champion and share new ideas, processes and programs.
- Take personal responsibility for actions.
- Solve problems and communicate solutions with the Employment Specialist/Program Director.
- Provide good customer service.
- Ensure follow through of all responsibilities and assigned tasks.
- Perform other relevant duties as required by Employment Specialist/Program Director.
Knowledge & Abilities
- Ability and willingness to implement supported employment concepts and techniques including customized employment.
- Ability and willingness to implement person-centered thinking skills and outcomes.
- Ability and willingness to assist in adherence to Department of Labor Regulations.
- Ability and willingness to implement one-to-one and group training techniques and analyze jobs.
- Ability and willingness to work effectively with employers in community job sites.
- Good communication and organizational skills.
- Ability and willingness to present the program in a positive and professional manner.
- Ability and willingness to work effectively and efficiently with individuals who have disabilities, rehabilitation counselors and employers.
- Ability to interact and communicate with individuals, employers and staff in a compassionate non-critical, non judgmental, objective
Qualifications
Education: High School Graduate or equivalent. Prefer some college with emphasis on Special Education, Rehabilitation or closely related field.
Physical Requirements: Ability to lift 30 lbs., use a mop, vacuum and perform various entry level vocational tasks.
Experience: Prefer experience working with adults with intellectual and developmental disabilities.
Other:
- Current California Driver’s License, with an acceptable driving record, a reliable vehicle that is insured and in good running condition.
- Must pass criminal record background check, drug screening, physical exam and TB test.
- Meet all California Department of Public Health orders, e.g., mandatory COVID-19 vaccination.
Employment Specialist
Full time · Flexible schedule
$25.75/hr
Full time
Flexible schedule
Napa Valley
Employment Specialists help individuals with disabilities discover their strengths, explore career options, and secure meaningful employment in the community. You’ll build employer partnerships, develop customized job opportunities, and provide the guidance and support that helps people achieve greater independence and success.
Employment Specialist
Responsible to: Program Director (NPS)
Responsible for: Coordinating all aspects of the Employment Services Program with the approval of the Director. This includes the organization and implementation of Employment Preparation, Tailored Day Services, Student Services, Job Club, Job Development, Job Placement and Retention for individuals with disabilities. Supervise and train NPS Job Coaches. Ensures all NPS services are in accordance with agency procedures, Federal and State labor regulations, and the Commission on Accreditation of Rehabilitation Facilities (CARF) Standards.
Hours of work: Monday through Friday, 8 hours per day with flexible starting time as needed for coverage purposes. On occasion, weekend work may be needed.
Status: Non-Exempt
ESSENTIAL FUNCTIONS
Income opportunities/Volunteer/Paid Work Responsibilities
- Working with people supported by NPS (aka participant, individual) in Employment Preparation using person-centered skills and ensure follow through throughout all programs in NPS.
- Job Development and continued procurement of appropriate job sites to ensure individualized placement.
- Provide necessary training to individuals to ensure successful employment placement and retention.
- Communicate with employers and referral agencies to ensure successful placement and retention.
- Develop customized employment placements.
- Research, participate in training and implement a resource technology infrastructure, for people with cognitive and physical disabilities, to complement the customized employment process (aka Source America, JAN, etc).
Case Management Responsibilities
- Responsible to complete reporting requirements for both NPS/NVSS and referral agency(s).
- Responsible to participate in individual’s meetings as requested.
- Ensure information in individual’s files is accurate and properly placed.
- Prepare and/or review individual’s assessment information for job match and include person-centered thinking skills, when appropriate.
- Act as a liaison between North Bay Regional Center, Department of Rehabilitation, parents, care providers, employers and other agencies.
- Responsible to organize and supervise the maintenance of individual and work file records in accordance with state licensing, Department of Developmental Services, CARF, Department of Labor, and Regional Center requirements.
Training/Staff Responsibilities
- Interview, hire and terminate NPS job coaches with approval of Program Director/Executive Director/Human Resources Administrative Director.
- Orient, train, supervise and evaluate NPS job coaches. (Training will be in training methods, job assessment, job development, employer awareness, integration, communication techniques, natural supports on the job, etc.).
- Orient, train, supervise, and evaluate job coaches to promote continuous quality improvement as it pertains to person-centered thinking, outcomes, customized and other employment opportunities.
- Take an active role in providing development opportunities for job coaches and the people supported by NPS.
Communication Responsibilities
- Inform Employment Specialist in writing when communication issue arises.
- Assist in the development and implementation of a participant’s communication plan using person centered skills to document a variety of information including, but not limited to, what is working or not working to promote success.
Safety/Transportation Responsibilities:
- Be aware of safety procedures and location of safety manual.
- Maintain a safe working environment for individuals and job coaches.
- Immediately inform management staff if an unsafe situation occurs or is observed.
- Implement Injury/Illness Prevention Program.
Other Responsibilities
- Assist in the development and implement program policies and procedures relative to NPS in coordination with NPS Program Director.
- Participate in Customized Employment training.
- Participate in person-centered training.
- Provide assistance and conduct classes for people supported by NVSS as required/necessary.
- Must have the ability to work overtime when needed.
Other Expectations
- On behalf of the Agency, act as a guardian for a pleasant working enviroment by being courteous and interacting positively with everyone during work hours.
- Be familiar with and adhere to NVSS Mission Statement and philosophies.
- Implement program policies and procedures relative to NVSS in coordination with Program Director
- Follow the Mandated Reporter requirements by immediately communicating concerns of abuse to NVSS management, the Department of Social Services and, when appropriate, the Ombudsman and the police.
- Develop and assist in program evaluation.
- Participate in all staff meetings and training sessions related to the position.
- Serve on committees.
- Interact, communicate and cooperate well with coworkers, supervisors, subordinates and customers.
- Keep coworkers, supervisor and customers informed.
- Develop professionally by attending conferences/workshops, etc., seek opportunities to learn and grow.
- Take an active role in providing and participating in employee development opportunities.
- Regular attendance and punctuality.
- Champion and share new ideas, processes and programs.
- Take personal responsibility for actions.
- Solve problems and communicate solutions with the Program Director.
- Provide good customer service.
- Ensure follow through of all responsibilities and assigned tasks.
- Perform other relevant duties as required by Program Director.
Knowledge & Abilities
- Knowledge, ability and willingness to implement supported employment concepts and techniques including customized employment.
- Knowledge, ability and willingness to implement person-centered thinking skills and outcomes.
- Demonstrate maturity and cultural competency while working with diverse populations.
- Knowledge, ability and willingness to implement bidding practices and Department of Labor Regulations.
- Knowledge, ability and willingness to implement one-to-one and group training techniques and analyze jobs.
- Ability and willingness to work effectively with employers in community job sites and developing employment opportunities.
- Strong communication, organizational and leadership skills.
- Ability and willingness to present the program in a positive and professional manner.
- Ability and willingness to work effectively and efficiently with individuals who have disabilities, rehabilitation counselors and employers.
- Ability to interact and communicate with individuals, employers and staff in a compassionate non-critical, non judgmental, objective manner.
Qualifications
Education: Prefer four years college with emphasis on Special Education, Rehabilitation or a closely related field. Requires High School Diploma or the equivalent.
Experience
- Three years of experience in a human services delivery system, including at least one year in a comparable program or a bachelor’s degree in a human services related field.
- The demonstrated ability to provide staff training, supervision and planning.
Physical Requirements
- Ability to lift 30 lbs.
- Use a mop, vacuum and perform various entry level vocational tasks.
- Sitting/standing for long periods of time.
- Reaching, stooping, walking, and bending
- Keyboarding
- Viewing computer screens
- Driving/Traveling
Other:
- Current California Driver’s License, with an acceptable driving record.
- A reliable vehicle that seats four passengers and is insured and in good running condition.
- Must pass criminal record background check, drug screening, physical exam and TB test.
- Must meet all California Department of Public Health orders.
Requirements
- Valid CA driver’s license
- Vehicle seating 3–4 passengers (mileage reimbursement provided)
- Auto insurance
- Pass DOJ fingerprint background screening
- Pass health screening including TB and drug test
Good to know
- Felonies or misdemeanors may affect eligibility. Please contact us if you have questions
- Positions serve adults with developmental disabilities in community and program settings
Full-Time Benefits
What full-time employees receive.
Part-time positions are not eligible for benefit.
Time off
Paid time off, sick time, 11 paid holidays, and 2 floating personal days.
Health benefits
Medical, dental, vision, life insurance, Employee Assistance Program, and more.
Retirement benefits
5% employer contribution after one year, even if you don’t contribute yourself.
Mileage reimbursement
Reimbursement for mileage driven as part of your role.
Training and development
Ongoing professional training including CARF-recognized programs and certifications
Surprises throughout the year
Staff appreciation events and recognition throughout the year.
We welcome applicants from all walks of life.
Veterans
Retirees
Stay-at-home parents
Students
Career-changers
If you want to make a real difference in people’s lives, we’d love to hear from you, regardless of your background.
Takes about 10 minutes